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FAY FLOORING.

Fay Flooring, an established family flooring business, realized the significance of expanding their marketing efforts to social media platforms. However, their active involvement in the business left them with limited time and expertise to manage their social media presence effectively. To achieve their goals of generating leads and enhancing brand awareness, Fay Flooring joined forces with BC Media.

The main objective of Fay Flooring was to utilize social media management, particularly on Instagram, as a means to generate leads and increase their influence in the flooring industry. Their focus was on exhibiting their company values and showcasing the quality of their workmanship to engage their target audience and establish a robust online presence.


Fay Flooring encountered several challenges when it came to their social media presence. Firstly, they had to build their social media following from scratch, leading to difficulties in generating engagement and leads. Additionally, the client, being a hands-on business owner, faced time constraints and lacked resources to effectively manage their social media accounts, resulting in missed opportunities to connect with their target audience.

To address these issues, Fay Flooring partnered with BC Media and adopted a comprehensive social media management strategy. BC Media and Fay Flooring collaborated to develop a content strategy that showcased their high-quality work and the effort put into delivering such excellence. The focus was on creating visually appealing posts that resonated with their target audience, fostering engagement.

To maintain consistent audience engagement, BC Media established a structured posting schedule for Fay Flooring. This regular updating of content helped keep the business top-of-mind and provided valuable information to their followers.

For a more targeted reach and engagement, BC Media implemented various approaches. These included the use of relevant hashtags, engaging with influencers in the flooring industry, and promptly responding to comments and inquiries.

To drive lead generation, BC Media incorporated effective tactics such as call-to-action buttons and website links in Fay Flooring's Instagram posts. These measures aimed to direct users to the company's website and encourage conversions.


In just one month of implementing the social media management strategy, Fay Flooring witnessed remarkable improvements in key metrics. The brand experienced a 79.4% increase in accounts reached, demonstrating the effectiveness of BC Media's targeted approach in expanding their visibility within the target audience.

Engagement with Fay Flooring's content also soared, increasing by an impressive 179%. This indicated that BC Media's content strategy resonated well with the target audience, resulting in heightened interaction and interest.

Moreover, Fay Flooring's follower count grew by 27.4% during the first month of social media management, showcasing the successful execution of BC Media's strategies in attracting and retaining a larger audience for the business.

The success of Fay Flooring's social media management was particularly exemplified by their most popular post, achieving remarkable milestones. The post reached over 8,000 accounts, received 11,000 plays, and generated over 250 comments. These achievements showcased the significant exposure, engagement, and connection with the target audience.

Beyond engagement metrics, BC Media's impact extended to tangible business results. Prior to the partnership, Fay Flooring struggled to receive even 10 likes on a post, with minimal overall engagement. However, by the end of the management period, the company was averaging 3-5 leads per week, illustrating the transformative effect of a well-executed social media strategy.

In conclusion, the effective social media management strategy implemented by BC Media led to remarkable results for Fay Flooring in a short period. The partnership resulted in a substantial increase in accounts reached, accounts engaged, and followers on Instagram. Most importantly, it allowed Fay Flooring to generate consistent leads, proving the efficacy of social media management in driving business growth and success in the flooring industry.

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